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Health & Well-Being Support

At SHSCC we believe every student has a right to lead a safe and healthy life be it in school or in the local community. 

We have collated together information to help and support you below. This outlines a wide variety of in-school and external professional support available to young people. We endeavour to keep this up to date with provisions in-school and across the local area.

Please also email if you have any non-urgent questions, worries or do not know what to access, someone from the safeguarding team detailed below will help you.

If you feel that your child is unable to cope and is a risk to themselves or other people, seek advice from 111. If you have an emergency dial 999 to get immediate support.


‘Take care of yourself before you take care of your performance’


SHSCC Safeguarding team


For non urgent questions, worries or do not know what to access, please  email the safeguarding team 

In-School Student Support

external support

We have collated below a detailed list of external services for young people to access. These services are ever changing, evolving and growing, so we would also recommend looking at Keep Your Head for more available services.

This is a fantastic central point for information on children and young people’s mental health and wellbeing in Cambridgeshire and Peterborough. This site signposts you to important online information and local services on mental health and wellbeing for young people. It’s for children, young people, parents, carers, teachers and other professionals.

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NHS Cambridgeshire & Peterborough have recently launched a local mental health crisis text line, where people who may be in a state of anxiety or worry can start a text conversation by texting the word HEAR to 85258 and be helped to reach a calm state and be signposted to local mental health support.


Centre 33 

Centre33 are here to listen and to help support young people up to the age of 25 living across Cambridgeshire and Peterborough with mental health, caring responsibilities, housing, sexual health and more.

They know that sometimes talking to somebody who is not your parent, friend or family member in a confidential and non-judgemental setting can help you to manage the worries and stresses of everyday life better. All of their support is free and confidential*.

If you need someone to talk to, you can get support from Centre 33 and they encourage you to contact them at a time and in a way that works for you:

You can self-refer by contacting their helpline: 0333 4141809 - they can take your call from Monday to Friday 12noon-5pm and from 10am-1pm on Saturdays. The rest of the time you can leave a message and they’ll call back as soon as they can.

Text/whatsapp 07514 783745


You can also drop into one of their centres - it's best to check their website here for the times and locations for when you can do this. You can also message them via their website here.





CASUS - Cambridgeshire Child and Adolescent Substance Use Service, is an NHS service providing information, support and specialist treatment in Cambridgeshire, around drug and alcohol use, to young people under 18 and their families. The website contains information on their services, including how to refer yourself, or somebody else, and lots of information and advice around drugs, alcohol, and mental wellbeing.

YOUnited offers help to children and young people with their emotional wellbeing and mental health.

It is available to those up to the age of 25 and offers a range of support including therapies, counselling and guided self-help.

Referrals can be made to YOUnited by a GP or any professional working with children or young people.


Chat Health is a secure and confidential text messaging service for young people aged 11-19 across Cambridgeshire and Peterborough who are struggling to cope with issues such as bullying, emotional health, relationship problems, alcohol and drugs. The number to text is 07480 635443

A Parentline is also available on 07520 649887.

LGBTQ + Support

The following two links provide support for young people and their families.

The Kite Trust: local information on support for LGBTQ+ young people and their families

Mermaids: National information on support for trans-gendered students and their families


BAME Support:

Racism & Mental Health, Youngminds: Young minds has a range of resources to support BAME students as well as other sections focused on mental health and wellbeing.


Cruse Provide grief support to children and young people. There is support available online and in person via referrals for both young people and adults.

Other Services Available
Service Information/Support offered Contact Details
CAMHS Live Support with feelings of depression, anxiety, self-harming, suicidal thoughts, stressed
Young Minds Crisis Messenger Text YM to 85258
Childline online, on the phone help about all arse of concern. Website full of useful information,

0800 1111

VOICE Victim of theft, robbery, attack, abuse, violence, harassment or stalking 0300 3031965
CIRV In a Gang and want out? Know someone else who needs help getting out of gang related activity? Call 24/7 on 07539183975
CASUS Need help with Drug & Alcohol abuse? CASUS is an early intervention drug and alcohol service for young people aged 10-18 in Northants.. 01223 214614
STEM Supporting teenage mental health
NHS For your mind, for your body – support for all areas
NSPCC National Society for the Protection of Children 0808 800 5000 (free)
Samaritians Support for people in crisis 08457 909090
School Nursing Chat Service 07480 635443
YOUnited YOUnited is a partnership involving: Cambridgeshire and Peterborough NHS Foundation Trust, Cambridgeshire Community Services NHS Trust, Centre 33, and Ormiston Families Referrals are made by professionals, so please contact your GP or Safeguarding team

Apps to download for self-help